Products
Faqs
Q. How can we contact you for more information?
A. Please feel free to email us at sales@everestlabel.com. We will try to answer your request as soon as possible.
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Q. How long does it take to receive the completed product?
A. For standardized labels, we are normally to send out the completed product within 7 days of the order after feedback mail. You then need to select the delivery method that best suits your need. Regular Airmail delivery, although cheaper, can take between 10 - 22 days. Express Post (using UPS) incurs an additional charge but the delivery will be completed within 3-7 business days (barring any customs hold-up).
For designer labels, we are normally ready to send out the goods within 3 business day of your design approval. The delivery time then depends on whether you choose for us to deliver it using Regular Airmail or Express Post.
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Q. Will I be liable for any additional charges, for example import duty or tax?
A. Please note that the price we give is for the labels and its delivery to the location you provided. However, we are not able to account for any import tax or duty that may be levied by your country’s custom office. If there are any taxes or duty to be paid, these must be paid by the customer in addition to the costs of the woven label. It is best if you check with your customs office about any charges before ordering.
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Q. How do you handle payments?
A. We accept payments through our online payment system. The system accepts VISA, MasterCard and American Express. Note that all our payments are in US$.
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Q. Are your payment system secure?
A. Our payment system is 100% safe. The payment system is provided by a leading bank in Thailand who uses the safest in Internet technology. No part of your credit card details is given or stored with us.
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Q. What is the difference between Damask, Satin and Taffeta woven labels?
A. Damask Woven Labels: With the use of thinner yarns, Damask labels are able to incorporate small logos very clearly. They are considered as the premium choice for woven label products.
Satin Woven Labels : Satin labels have a shiny, almost silk feel to the label. They are soft to touch, and are therefore most commonly used for Baby products, lingerie and night gowns.
Taffeta Woven Labels: Taffeta labels make use of a similar thread to Damask labels but only thicker. This makes the details a little less refined, but nevertheless, very clear.
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Q. What type of woven labels are you capable of producing?
A. We are able to produce woven labels in three different types of materials: Damask, Satin and Taffeta.
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Q. Are your woven labels 100% woven?
A. YES! All our woven labels are 100% woven. Even the name and motifs you select are woven into the fabrics. A lot of our competitors offer a woven background with a printed message and claim that they sell woven labels. Don’t settle for a substitute – have the real thing, 100% woven labels.
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Q. What are your woven labels made of?
A. All our woven labels are made from 100% polyester yarns.
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Q. What about refunding?
A. We do provide 100% refund if only we have not start the production. If the production have finish and/or it have been send, you'll get only maximum of 50% refund(from the price of the woven label NOT shipment). And there is other circumstance that we could give 100% refund but that is up to out judgment (and if we got the full product back in our hand)
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Q. Making Satin Damask and Taffeta Label?
A. Only Damask is available for Personalized Label.
Damask, Satin and Taffeta is Availabel for Customs label.
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Q. What is Half inch and One inch label in personalized label?
A. Half inch and One inch in personalized label is the measurment of the labels we masure the Hieghts not the lenghts. Halfinch means Halfinch high labels and length no more than three incheslong, Oneinch means one inch high labels and nomore than three inch long.
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